Full Service, Comprehensive Solutions
XCMG offers a full spectrum of service options to support your equipment from purchase through long-
term use. With dedicated pre-sales, during-sales, and after-sales services, we ensure that your machinery
performs at its best throughout its lifecycle. Explore our comprehensive support to enhance your
equipment’s reliability and efficiency.

Pre-Sales Service
Our 400 customer service centers are strategically located to provide expert advice and information to help you select the right equipment for your specific needs. Whether you’re exploring options or need detailed product information, our team is ready to assist you in making informed decisions.
During-Sales Service
We understand that construction needs can vary greatly, which is why we offer personalized support to help you choose the perfect machinery for your projects. Our experienced team works closely with you to ensure that your equipment selection aligns with your operational requirements.
After-Sales Service
XCMG is committed to providing round-the-clock support, 365 days a year, to keep your equipment running smoothly. Our after-sales services include maintenance, repairs, and rentals, ensuring that you receive timely assistance and have access to all the resources needed to maintain peak performance.
Parts Service
XCMG offers a wide range of genuine spare parts, including axle, chassis, engine, and hydraulic components, to keep your machinery in optimal condition. Our parts are designed for durability and compatibility, ensuring that your equipment remains reliable and efficient throughout its lifecycle.
Financial Services
XCMG Finance provides tailored financial solutions to support your equipment needs, whether you’re looking for retail or wholesale financing, working capital, or cash flow improvements. With a growing global network and partnerships with renowned financial institutions, we offer innovative and flexible finance and leasing packages to help your business thrive. Our commitment to expanding our services worldwide ensures that XCMG Finance will continue to be a key partner in your success.