Service

Superior Service, Optimal Performance

XCMG offers a full spectrum of service options to support your equipment from purchase through long-
term use. With dedicated pre-sales, during-sales, and after-sales services, we ensure that your machinery
performs at its best throughout its lifecycle. Explore our comprehensive support to enhance your
equipment’s reliability and efficiency.

Our 400 customer service centers are strategically located to provide expert advice and information to help you select the right equipment for your specific needs. Whether you’re exploring options or need detailed product information, our team is ready to assist you in making informed decisions.

We understand that construction needs can vary greatly, which is why we offer personalized support to help you choose the perfect machinery for your projects. Our experienced team works closely with you to ensure that your equipment selection aligns with your operational requirements.

XCMG is committed to providing round-the-clock support, 365 days a year, to keep your equipment running smoothly. Our after-sales services include maintenance, repairs, and rentals, ensuring that you receive timely assistance and have access to all the resources needed to maintain peak performance.

XCMG offers a wide range of genuine spare parts, including axle, chassis, engine, and hydraulic components, to keep your machinery in optimal condition. Our parts are designed for durability and compatibility, ensuring that your equipment remains reliable and efficient throughout its lifecycle.

XCMG Finance provides tailored financial solutions to support your equipment needs, whether you’re looking for retail or wholesale financing, working capital, or cash flow improvements. With a growing global network and partnerships with renowned financial institutions, we offer innovative and flexible finance and leasing packages to help your business thrive. Our commitment to expanding our services worldwide ensures that XCMG Finance will continue to be a key partner in your success.

Multiple Sizes Available

Compare product models and sizes so you can choose the perfect fit for your project requirements.

Cranes and Hoisting

XCT35U

The XCT35U runs a four-section U-shaped boom at 120 ft of reach. That cross-section resists deflection under load, keeping placement precise at full extension where other booms start to wander. Built for the job, not just the spec sheet. Dual variable displacement pumps deliver smoother, more responsive control across every function: swing, lift, extension. Higher hydraulic efficiency means less heat buildup through a long day and consistent performance from the first pick to the last. The operator cab tilts 0 to 20 degrees for wider sightlines and a purpose-built workspace, with a 7-inch touchscreen putting machine intelligence at the operator’s fingertips. XCMG boom trucks are available with wireless remote controls for the outriggers and boom, letting one operator set up and run solo without a spotter, with backup controls mounted on the crane when you need them.

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Cranes and Hoisting

XCA150U

The XCA150U delivers powerful lifting capabilities, a wide operating range, and exceptional adaptability on the jobsite. Its variable-position counterweight system automatically adjusts to different load demands, enhancing performance by up to 8%. The crane’s flexible outrigger configurations and broad axle compatibility support smooth operation across diverse terrains and working conditions. Designed with operator comfort in mind, the XCA150U features a spacious, ergonomic control cab and an intuitive layout. Advanced safety features include integrated monitoring for the boom, winch, and counterweights, providing precision, control, and peace of mind for demanding lifting operations.

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Cranes and Hoisting

XCT40U

The XCT40U runs a five-section U-shaped boom at 142 ft of reach. That cross-section resists deflection under load, keeping placement precise at full extension where other booms start to wander. Built for the job, not just the spec sheet. Dual variable displacement pumps deliver smoother, more responsive control across every function: swing, lift, extension. Higher hydraulic efficiency means less heat buildup through a long day and consistent performance from the first pick to the last. The XCT40U, XCT45U, and XCT60U feature independent proportional boom section control. Each section extends to the exact percentage needed for the lift rather than moving all sections together. The onboard LMI recommends the optimal boom configuration to maximize lifting capacity before you make a move, so every pick gets the most out of the crane. Click here to learn about XCMG’s full portfolio of boom trucks.

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Find Your Dealer

XCMG can connect you with authorized dealers worldwide, ensuring access to the world’s broadest range of construction equipment and services.

Find Your Dealer

XCMG can connect you with authorized dealers worldwide, ensuring access to the world’s broadest range of construction equipment and services.